Privacy Policy

Privacy Policy for Superplus Cleaning Services

Effective Date: May 25, 2023

At Superplus Cleaning Services, we are committed to protecting the privacy and confidentiality of our website visitors and customers. This Privacy Policy outlines the types of personal information we collect, how we use and protect that information, and your rights regarding your personal data. By using our website and services, you consent to the collection, use, and disclosure of your personal information as described in this Privacy Policy.

1. Information We Collect: 1.1 Personal Information: We may collect personal information, such as your name, email address, phone number, and billing address when you interact with our website, request a service, or communicate with us through various channels. 1.2 Usage Information: We may collect non-personal information about your interaction with our website, such as IP address, browser type, operating system, referring pages, and the duration of your visit. This information helps us analyse trends, administer the website, and improve user experience. 1.3 Cookies and Similar Technologies: We use cookies and similar technologies to enhance your browsing experience, analyse usage patterns, and personalize content. You can manage your cookie preferences through your browser settings.

2. Use of Information: 2.1 Service Delivery: We may use your personal information to provide the services you requested, including scheduling appointments, responding to inquiries, and delivering relevant information. 2.2 Communication: We may use your contact information to communicate with you regarding your inquiries, appointments, updates, promotions, and other service-related matters. 2.3 Analytics and Improvements: We may use the collected information to analyse trends, track website usage, and improve our services, website functionality, and customer experience. 2.4 Legal Compliance: We may process your personal information to comply with applicable laws, regulations, or legal obligations.

3. Information Sharing: 3.1 Third-Party Service Providers: We may share your personal information with trusted third-party service providers who assist us in delivering our services, such as payment processors, IT support, marketing agencies, and analytics providers. These service providers are bound by confidentiality and security obligations. 3.2 Legal Requirements: We may disclose your personal information when required to comply with a legal obligation, protect our rights or the safety of others, investigate fraud, or respond to a government request. 3.3 Business Transfers: In the event of a merger, acquisition, or sale of our business assets, personal information may be transferred as part of the transaction. We will notify you via email or prominent notice on our website before your personal information is transferred and becomes subject to a different privacy policy.

4. Data Security: We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of data transmission over the internet or electronic storage is completely secure. Therefore, we cannot guarantee absolute security.

5. Your Rights: You have the right to access, correct, update, or delete your personal information we hold about you. You may also have the right to restrict or object to the processing of your personal information in certain circumstances. To exercise these rights or for any privacy-related concerns, please contact us using the information provided below.

6. Children's Privacy: Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected personal information from a child, please contact us, and we will promptly take steps to delete such information.

7. Links to Third-Party Websites: Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review the privacy policies of any third-party sites you visit.

8. Changes to the Privacy Policy: We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. We will notify you of any material changes by posting the revised Privacy Policy on our website or by other means. We encourage you to periodically review this page for the latest information.

9. Contact Us: If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

Superplus Cleaning Services Address: 21 Hyde Park Road, Leeds LS6 1PY 

Email: info@superpluscleaners.com Phone: 0113 8878419

By using our website and services, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.